Account Creation and Setup

Creating an Account

You must have an account to access this system. If you do not have an account, you can obtain an account through the following means:

Students

Your account will be created automatically as soon as your instructor begins using the system for your class. You will receive an email message with instructions on how to set your initial password.

For more information, please refer to the Student Section of "Setting your Password" and watch the video below:

Instructors

Please request a new account by clicking the "Request Instructor Account" link. This will take you to a form to fill out and create your account. After you submit this form, CATME will process your request within 24 hours. When your request is approved, you will receive a Welcome Email with instructions on how to set up your password.

For more information, watch our Instructor Account Process video below:

Teaching Assistants

If you already have a CATME account, please contact our licensing department ( licensing@catme.org ) so we can upgrade your student account to a dual access account.

If you do not already have a CATME account, please request a new account using the "Request Instructor Account" link in the top right of the Login screen. This will take you to a form to fill out and create your account.

After you submit this form, a CATME agent will process your request within 24 hours. When your account is approved, you will receive a Welcome Email with instructions on setting your password. In addition, an instructor for a course can request accounts for multiple TA's by sending support@catme.org an email containing a document containing the full names, email addresses, and departments of all the TA's that need accounts.


For more information, watch our Dual Access Account video below:

Setting Your Password
Students

As a student, your account will be created automatically as soon as your instructor begins using the system for your class. You will receive an email message with instructions on how to set your initial password.

If you are trying to log in and have not received an email to set your password, please first check your email's spam folder or contact your instructor. Make sure you are using the same email to set up as the one your instructor used to set up your CATME account. If you are still unable to login, please contact support@catme.org.

Instructors/TAs

If you have received a Welcome Email from CATME, please follow the instructions on it to set your password.

If you have not received a Welcome Email, your account request may not have been approved yet. Please allow 24 hours for the CATME Operations team to review your request.

If it has been more than 24 hours, please check your spam folder to verify that you have not received an email. If the Welcome Email is not in your spam folder, please contact support@catme.org.

Password Guidelines
All CATME account passwords must:

Contain 1 letter
Contain either 1 number or 1 punctuation mark
Contain at least 4 unique characters
Be at least 8 characters

Passwords MAY NOT contain:

Your first name e.g. (Julius11!)
Your last name e.g. (Caesar11!)
The word CATME e.g. (CATME11!)

For more info, watch our video on Account Password Guidelines:

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See more information in technical documentation.
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